Parent Info

Frequently Asked Questions

The programs and weekly curriculums follow Belonging, Being and Becoming: The Early Years Learning Framework for Australia.

All our educational programs contribute to the following outcomes for each child:

  • The child will have a strong sense of identity
  • The child will be connected with and contribute to his or her world
  • The child will have a strong sense of wellbeing
  • The child will be a confident and involved learner
  • The child will be an effective communicator

As per the framework;

Experiencing belonging – knowing where and with whom you belong – is integral to human existence. Children belong first to a family, a cultural group, a neighbourhood and a wider community. Belonging acknowledges children’s interdependence with others and the basis of relationships in defining identities. In early childhood, and throughout life, relationships are crucial to a sense of belonging.  Belonging is central to being and becoming in that it shapes who children are and who they can become.

Childhood is a time to be, to seek and make meaning of the world. Being recognises the significance of the here and now in children’s lives. It is about the present and them knowing themselves, building and maintaining relationships with others, engaging with life’s joys and complexities, and meeting challenges in everyday life. The early childhood years are not solely preparation for the future but also about the present.

Children’s identities, knowledge, understandings, capacities, skills and relationships change during childhood. They are shaped by many different events and circumstances. Becoming reflects this process of rapid and significant change that occurs in the early years as young children learn and grow. It emphasises learning to participate fully and actively in society.

Yes, at KiJo Care we have a combination of age specific activities/play, as well ‘free play’, where all the children aged between 2-5years get together outdoors or indoors, under educator supervision, to engage and interact with each other.

Research shows that there are many benefits in providing children an opportunity to play with developmentally advanced children, as it enables them to interact with different age groups as they would when they transition to school, it increases their vocabulary, help them learn problem solving skills, develops their cognitive development, and ultimately increases their social and emotional development.

The National Quality Standard requires early childhood education and care services to implement specific strategies to minimise the spread of infectious illness and maintain a healthy environment for all children, educators and families.

Management will not accept a child into care if they: 

  • have a contagious illness or infectious disease
  • are unwell and unable to participate in normal activities or require additional attention
  • have had a temperature and/or have been vomiting in the last 24 hours- as reported by a parent
  • have had diarrhoea in the last 48 hours
  • have started a course of anti-biotics in the last 24 hours
  • have been given medication for a temperature prior to arriving at the Service (for example: Panadol)


Children may become unwell throughout the day, in which case management and educators will respond to children’s individual symptoms of illness and provide immediate comfort and care.

  • Educators will closely monitor and document the child’s symptoms on the Incident, Injury, Trauma and Illness Record
  • Children who are unwell at the Service will be able to rest in a supervised area away from other children until parents or the emergency contact person is able to collect them
  • Management will contact the parents/guardian if their child has passed runny stools/vomited whilst at the Service to be collected
  • Educators will take the child’s temperature. If the child’s temperature is above 38°C, management will contact the child’s parents/guardian/emergency contacts as soon as possible to have the child collected 
  • Educators will monitor the child closely and be alerted to vomiting, coughing or convulsions
  • Educators will attempt to lower the child’s temperature by:
  • removing excessive clothing (shoes, socks, jumper, pants)
  • encouraging the child to take small sips of water
  • moving the child to a quiet area where they can rest whilst being supervised
  • Educators will check that written parental permission to administer paracetamol or ibuprofen has been provided during enrolment and filed in the child’s individual record
  • Educators will check the medical history of the child to ensure there are no allergies before administering Panadol or Nurofen
  • Accurate records will be kept of the child’s temperature, time taken, medication administered, dosage, staff member’s full name and name of staff member who witnessed the administration of medication (if relevant)
  • Educators will continue to document any progressing symptoms
  • Educators will complete the Incident, Injury, Trauma or Illness Record, ensuring the form has been completed correctly and signed by the parent/guardian/emergency contact upon collection of their child
  • Educators will thoroughly clean and disinfect any toys, resources or equipment that may be contaminated by a sick child.


  • In order to prevent the spread of disease, families are required to monitor their child’s health and not allow them to attend childcare if they have an infectious illness or display symptoms of an illness. Families may be asked to obtain a RAT test if their child is symptomatic for COVID-19.

For children who have ongoing medical needs such as asthma or anaphylaxis, parents should regularly review their child’s health care action plans to ensure educators and other staff are able to manage their individual needs as required.

When groups of children play together and are in new surroundings accidents and illnesses may occur. Our Service is committed to effectively manage our physical environment to allow children to experience challenging situations whilst preventing serious injuries.  Adequate supervision will be provided to all children at all times.

In the event of any child having an accident at the centre, an educator who has a First Aid Certificate will attend to the person immediately. Educators are required to then complete documentation of any incident, injury or trauma that occurs when a child is being educated and cared for by the Service. Parents/Authorised Nominee must acknowledge the details contained in the record, sign and date the record on arrival to collect their child.

It is common for children to bump their heads during everyday play, however it if difficult to determine whether the injury is serious or not. Therefore, any knock to the head is considered a head injury and the parent will be notified immediately. It is always advisable to get head injuries to be assessed by a doctor.

Parents pack their own lunch, nappies and sheets for their children. However we do provide breakfast, morning and afternoon tea. We are a nut-free centre.

Please ensure that you always pack:

  • Your lunch box
  • A water bottle
  • Spare clothes
  • Spare underwear
  • Cot sized sheets and blanket for the bed (if your child needs a midday nap)
  • Provide nappies for the week.

We provide hats for the children.

Public holidays are charged at the normal daily fee. Families will be eligible for the Child Care Subsidy (CCS) for public holidays if they have not exceeded allowable yearly absences.

At KiJo Care, you can choose from our 7-hour, 10-hour or Full Day sessions to make the most out of your Child Care Subsidy.

As part of our commitment to providing greater access to quality early childhood education and care, our flexible hours allows for reduced out of pocket costs and increases access to subsidised hours.


Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod.


Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod.


Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod.


Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod.